Shared Inbox For Gmail

Email has become an integral part of our daily lives in today’s digital age. It’s a tool that helps us communicate, collaborate and stay organised. However, managing emails can be overwhelming, especially if you’re part of a team that receives a high volume of messages. That’s where a shared inbox for Gmail comes in handy.

Multiple team members can access and respond to emails from a central location by using a shared inbox, streamlining the communication process and ensuring that no message falls through the cracks.

In this blog post, we’ll discuss how to set up a shared inbox for Gmail and its benefits to your team. So, whether you’re a small business owner, a remote team or a large corporation, read on to discover how a shared inbox can help you stay on top of your email game!

Let’s dive right in:

What Is Shared Inbox For Gmail?

A Shared Inbox for Gmail is a feature that allows multiple users to access and manage emails in a single Gmail inbox. With this feature, team members can collaborate and work together more efficiently.

The Shared Inbox feature is particularly useful for organisations where multiple people need to access the same email account.

How Shared Inbox For Gmail Works

The Shared Inbox feature in Gmail works by allowing multiple users to access and manage emails in the same Gmail inbox. The users can view, reply to, and delete emails just like they would in their personal Gmail accounts. All the users can see the same emails, and any changes one user makes will be visible to all the others.

Features And Functionalities Of A Shared Inbox For Gmail

Creating A Shared Inbox For Gmail

Creating a Shared Inbox for Gmail is a simple process. To create a Shared Inbox, you need to follow these steps:

  1. Open Gmail and click the “Settings” icon on the top right corner of the screen.
  2. Click on the “See all settings” option.
  3. Click on the “Accounts and Import” tab in the settings menu.
  4. Scroll to the “Grant access to your account” section and click the “Add another account” button.
  5. Enter the email address of the person you want to grant access to, and click the “Next Step” button.
  6. The next step is to decide the level of access you want to grant. You can choose from three options: “Make changes and manage to share,” “Read, send, and reply,” and “Read-only.” Choose the option that best suits your needs and click the “Send Email” button.
  7. The person you granted access to will receive an email with instructions on accessing the Shared Inbox.

Benefits Of A Shared Inbox For Gmail

Shared Inbox For Gmail

Things To Keep In Mind When Using Shared Inbox For Gmail

When using a shared inbox for Gmail, there are a few things to keep in mind to ensure that you and your team are using it effectively and efficiently:


The Shared Inbox feature in Gmail is a powerful tool that can improve collaboration, increase efficiency, and enhance customer service. The Shared Inbox feature can save time and increase productivity by allowing multiple team members to access and manage emails in one place.

If you haven’t already, consider implementing the Shared Inbox feature in your organisation today!


Can I set up different access levels in a shared inbox for Gmail for different users?

Yes, you can set up different levels of access and permissions for different users, depending on their roles and responsibilities.

Can I use a shared inbox for personal emails in Gmail?

Yes, you can use a shared inbox for personal email, but it is recommended to use a separate inbox for work-related messages to avoid confusion and maintain privacy.

How can I track performance in a shared inbox for Gmail?

You can track performance in a shared inbox by monitoring metrics such as response time, message volume, and customer satisfaction and using analytics tools to identify areas for improvement.