How To Fix The Gmail Not Receiving Emails Problem
There are a few reasons why Gmail may not be receiving emails. Sometimes, Gmail email servers have had to reboot, or they may have been overwhelmed with traffic from new users signing up for Gmail.
Additionally, Gmail might be experiencing some issues with its spam email filters. If these problems continue, it could be difficult for you to receive emails.
Troubleshoot Problems Receiving Emails In Gmail
Ensure MX Records Are Set Up Correctly.
Many people experience problems receiving emails because they do not correctly set up their email addresses and MX records.
You must first set up your email addresses and MX records to receive emails properly. You can do this by going to the Gmail settings and clicking on the three green lines in the top left corner. After clicking those lines, you need to set up your email addresses and MX records.
If you do not have enough space in your mailbox for all your emails, you may need to increase your spam scanning speed or limit the number of notifications that Google sends daily. However, if you still experience problems receiving emails, please try setting up these things and see if that solves the problem.
Check For Account Or Domain Issues.
Another possibility is that the recipient’s computer may not support email receivers like Gmail. In any case, it’s important to check for these issues and try to fix them.
- If your Google Workspace account is suspended, communications sent to it won’t reach you and will instead return to their source.
- Your domain host disabled your account; typical causes include an expired domain registration or a problem with your domain host payment.
- Your domain registration isn’t complete. Your domain host confirms your email address when you purchase or renew a domain. Usually, Gmail emails you to request confirmation of your address. Your domain can be disabled if the host cannot verify your address.
- Check the Status Dashboard to ensure Gmail isn’t experiencing a service interruption if there is a Google Workspace outage.
Find Gmail Messages With Email Log Search.
To locate specific emails sent to members of your organisation during the previous 30 days, use Email Log Search (ELS). ELS assists you in locating missing messages that you were expecting, such as those routed erroneously or sent to spam. Find out more about ELS.
Try using ELS to track message delivery before troubleshooting missing emails in Gmail.
Ensure Your Accounts Are Set Up Correctly Using The iPhone Mail App.
While using Gmail on your iPhone, some complications could come up. You must ensure that your Google account is correctly configured and linked if you use the Mail app on an iPhone.
- Scroll down to Mail in Settings.
- After selecting Accounts, tap Add Account.
- Select your preferred email service and log into the chosen account.
- Your Gmail account should be connected to the Mail app on your iPhone once you’ve logged in.
The technology that permits information to enter and leave your smartphone, IMAP, might also cause problems with Gmail on an iPhone. There are quick ways to turn it on if it’s off.
On a computer’s web browser
- Click the gear symbol in the top-right corner of Gmail to open the settings menu, and then select See all settings.
- Choose the POP/IMAP and Forwarding tabs.
- Click Enable IMAP under IMAP Access by scrolling down.
On your iPhone
- Launch Safari and log in to your account at Gmail.com.
- Click the link at the bottom of the page after selecting Go to Mobile Gmail Site.
- In the bottom-left corner, select More.
- Scroll down, select View Gmail, and then select Desktop.
- Next, select the Forwarding and POP/IMAP tab under Settings.
- Enable IMAP by scrolling down and selecting IMAP Access.
General Troubleshooting Tips
Check Google’s Servers
Google’s Servers can be glitchy sometimes, and when they’re not, email can’t usually get through. This means that your messages might not be getting sent, or they may not be appearing in Gmail. Here are some tips to help you troubleshoot Google’sServers:
- Make sure that you have the latest software installed on your computer. Updates will likely fix any issues with your servers if you don’t.
- Try refreshing your Gmail account and signing in to try again. If this doesn’t work, check out our guide on how to check if Gmail is broken or outdated.
Check Your Spam Folder Or Trash Folder
Please be sure to check your spam folder! The email you were anticipating may have ended up there because Google email filters some emails as spam automatically. When you open the Gmail website or application, it is in the upper-left corner of your screen. If your antivirus program includes an email filtering capability, the email you were anticipating is either here or in the trash.
Send Yourself A Test Email
One way to check for email not being received is to send a test email. It’s possible that your computer has crashed and data loss occurred; in this case, you might need to restore your account and all of your emails from archived backups to have any hope of recovering your lost data. If you are awaiting an email from someone else, please try again later when the person is more likely to be available.
Check Your Gmail Account Storage
There are a few things you can do to troubleshoot Gmail not receiving emails. One is to check your Gmail account storage. If the email account is full, it may be difficult to receive new emails.
Unlimited storage is, unfortunately, not free. Once you’ve used up all of your Gmail storage, you’ll cease receiving Gmail messages. If your storage is full, you’ll need to clear this out by deleting emails from your trash or files from your Google Drive.
Update The Gmail App
If you’re still not getting emails, try updating your Gmail app. This will ensure that your Gmail inboxes are up-to-date and may also fix some of the issues you’re seeing. You can find out more about how to update your Gmail app here.
Double Check Your Gmail Filter Settings
Filtering emails is necessary, particularly if you get sporadic spam emails from bots and advertisements. It’s unfortunate to say that it’s possible that the email you were hoping to get was also filtered.
- Click the gear icon in the top-right corner of your screen to access your Settings in your Gmail account.
- Find “See all settings” and click it.
- Then click “Filters and Blocked Addresses.”
- Examine the email addresses that you have blocklisted or for which you have set filters. Your desired email address should be unblocked or unfiltered.
Disable Your Antivirus Program
A feature of certain antivirus products is email filtering. This eliminates emails that your antivirus considers potentially harmful or contain a virus. You should disable this feature in your antivirus software and either restart Gmail or request that the sender send the email again.
Alternatively, you can use Task Manager to stop your antivirus software from starting up automatically.
- To launch the Task Manager, press Ctrl+Shift+Esc.
- Look for your antivirus program under “Startups.”
- To prevent your antivirus program from starting automatically, right–click it and choose “Disable.”
Gmail is a great email service, and people have a lot of things in their Gmail inboxes. However, sometimes something goes wrong, and the emails don’t appear. Here are some tips to help solve problems receiving emails in Gmail:
- Check if you’re having an issue with your address book. Sometimes email addresses can be mixed up and sent to the wrong person. Ensure you have the correct address book entries for all your contacts.
- Try resetting your password. This will fix any issues with your account that may have been caused by incorrect password entry or deletion from your account.
- Check if there’s something wrong with your computer or connection. If everything is working correctly, but you’re getting strange errors trying to receive emails, it may be because there’s something wrong with your computer or connection.
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How do I reset my Gmail settings?
To reset a Gmail setting:
- Access Gmail from your computer.
- Press Settings from the top right corner. View every setting
- Select a settings page from the list at the top, such as General, Labels, or Inbox.
- Adjust as necessary.
- When finished, click Save Changes at the bottom of each page.
How do I find my Gmail server settings?
You can use these details to locate the Gmail SMTP server:
- For Gmail SMTP server address: smtp.gmail.com.
- For Gmail SMTP name: Your full name.
- For Gmail SMTP username: Your full Gmail address (e.g. firstname.lastname@example.org)
- For Gmail SMTP password: The password you use to log in to Gmail.
Why is Gmail suddenly blocking emails?
Here are some reasons why Gmail are blocking emails:
- Your emails have repeatedly been flagged as spam
- You are sending too many emails too rapidly.
- Your message headers may be formatted improperly.